TERMS AND CONDITIONS
Version 2 - Updated 15/02/2010
Definitions
“Australian Certified Website™” we, us, the company.
“Applicant” The person applying to become an Australian Certified Website™.
“Gold Certification” Certification permitting the use of the Australian Certified Website™ Gold logo.
“Successful Applicant” A person or company who is successful in their application and has paid their fees.
“Certified Website” The website attached to the application.
“Sub-Domain” A sub-domain that belongs to an applicant’s website.
Objectives
Australian Certified Website™ aims to showcase websites that are Australian and meet our certification requirements by allowing them to use the Australian Certified Website™ Gold logo on their website and any marketing tools. This will build consumer confidence for Australian’s who use the internet. Australian Consumers will instantly know that a website has been certified by us when they use our logo.
Scope
The Australian Certified Website™ GOLD Certification is only available to Australian owned and operated websites who pass the GOLD Certification requirements.
Australian Certified Website™ Certification Details
Australian Certified Website™ Gold Certification
Upon successful application of the GOLD Certification, the following logo should be used on the designated website. This does not include sub-domains unless they have been included in the application.
Logo files will be emailed to applicant along with Tax Invoice, Certification Certificate and Terms and Conditions.
Application Process
1. Only websites that pass Australian Certified Website™ certification requirements will be successful applicants.
2. Certification requirements will only be assessed by Australian Certified Website™ authorised personnel.
3. Only one (1) website is allowed per application. If you have multiple websites, you must complete a separate application for each website.
4. Sub-domains must be listed on the application to be processed individually.
5. Applicants must accept the Standard Terms and Conditions before the application will be accepted. Applicants must give Australian Certified Website™ permission to audit applicant’s website before the application will be accepted. Applicants must declare that all information provided is accurate before the application will be accepted. Applicants must agree to pay their fees when successful.
6. Australian Certified Website™ will process the application and perform all certification requirement checks usually within 24 hours of receiving the application. Australian Certified Website™ staff may be in contact with you during the auditing period to confirm application details.
7. If the application is unsuccessful the applicant will be given two (2) opportunities to fulfil the certification requirements before the application is denied.
8. When the application is successful a certification number will be issued and to the applicant.
9. The application will only be finalised when the certification numbers have been issued and fees paid. Until such time the applicant must not use an Australian Certified Website™ logo on their website or any other marketing tools. The Australian Certified Website™ certification is valid for twelve (12) months from the date that the certification was issued.
Australian Certified Website™ Certification Fees
Listed fees include GST and are in Australian dollars.
Gold Certification 12 Months $30.00 (includes GST)
Sub-Domain Existing Certification Expiry Date Applies Free
If application is unsuccessful the applicant will be given two (2) further opportunities to fulfil the certification requirements before the application is deemed unsuccessful. Applicants should ensure that their website complies with our Terms and Conditions prior to lodging application to avoid disappointment.
Successful Applicant Conditions
1. Australian Certified Website™ logos appearing on successful website’s homepage must link to the dedicated page created by us - the link will be emailed to the applicant.
2. The Australian Certified Website™ logo must only appear on the website or sub-domains specified in the application and marketing tools directly associated with that site or sub-domain.
3. The Australian Certified Website™ logo can be used in any means on the site including as a standalone logo or inside a banner.
4. Australian Certified Website™ reserves the right to cancel a certification on the grounds of misuse.
5. Australian Certified Website™ audits must be carried out before issuing certification, which will only be issued by an authorised Australian Certified Website™ representative.
6. Certified sites may be audited at any time during the certification period by an authorised representative.
7. All successful websites and sub-domains will be listed on Australian Certified Website™ site www.australiancertified.com.au (certified sites page) for the duration of their certification.
8. All Australian Certified Website™ certification requirements (standards) must be obeyed for the duration of the certification.
9. Successful applicants will be emailed the logo in various file types for use on their website or sub-domains and other marketing tools.
Community Sites
Community sites such as auction sites and advertising sites must comply with Australian Certified Website™ Terms and Conditions for their site only, any internal advertising/auctions will not be covered by the certification.
Third Party Links
Third-party links within an Australian Certified Website™ will not be covered by the certification, only the certified website itself.
Renewal of Australian Certified Website™ Certification
One month prior to the certification expiry date the applicant will be invited to re-apply for a certification, this will consist of carrying out the certification requirement check on the website (as per original application process) and either approving or denying the application. The one year certification was established due to ever changing websites and the need to monitor sites annually to ensure no significant changes have been made.
Cancellation of Australian Certified Website™ Certification
If an applicant wishes to cancel their Australian Certified Website™ certification due to cessation of their registered website or other reasons specified they are to stop using the logo and contact Australian Certified Website™ if they wish to be removed from our Certified Sites listing.
Grounds of Misuse of Australian Certified Website™ Certification
Websites that are granted use of the GOLD Australian Certified Website™ logo are audited and fulfil all requirements at the time of issuing the certification. If for some reason the site changes any of the contents which does not comply with our Terms and Conditions the certification may be cancelled. A notification will be sent to the website and they will be given sufficient time to respond before the certification is either upheld or cancelled.
Grievance / Dispute Process
If persons believe that their application is wrongfully unsuccessful, details of their argument must be made in writing and posted to P.O Box 236, COBAR NSW 2835, with attention to The Manager. The applicant will be given the opportunity to have their application reviewed based on their arguments.
If a person believes that a website was issued a certification and does not in fact meet the certification requirements should contact us. Details of the breach should be clearly stated along with your contact details.
Certification Requirements (Standards) – Gold Certification
The following information depicts the standards that must be met, along with the Standard Terms and Conditions, before an Australian Certified Website™ Gold certification will be granted for a website or any associated sub-domains.
- ABN/ACN - Number to be disclosed (Registered Business & .au sites)
- Licences - State or territory licences must be displayed (i.e. builder, car dealer Relevant sites)
- Contact methods - Reasonable means of contact required* (All sites)
- Feedback / complaints - Reasonable means of contact required* (All sites)
- Australian contact - Australian telephone numbers (All sites)
- Australian location - Home / Office located in Australia (All sites)
- Australian warehouse - Stock must be stored and distributed from Australia (Selling sites)
- Legitimate site - Sites must provide products or services in which the site claims (All sites)
- Content - No discriminating, illegal or offensive content (All sites)
- Content Compliance - Sites must comply with ACMA codes of practice including 18+ content (All sites)
- Gambling Compliance - Sites must comply with IIA Gambling Act for prohibited gambling content (All sites)
- Payments - Website payment are through Australian bank / merchant (Selling sites)
* Reasonable means of contact shall include direct phone contact, suitable contact forms or a live-chat function.
Copyright ©
All Australian Certified Website™ documents and website content are Copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced without prior written permission.
Trademark ™
The Australian Certified Website™ Gold logo is protected by the Trademarks Act 1995. For more information visit;
