Virtual Call Centre is owned and managed by a team of fully experienced sales and marketing professionals. From our years of experience we have the knowledge and expertise to assist you in a campaign that will get the results you require. We provide inbound and outbound Telemarketing to uncover qualified sales leads to feed your sales team.
Our team can manage the entire contact centre project on your behalf. Only fully experienced sales and Customer Service agents are employed by Virtual Call Centre who has a professional approach to your customers. Custom call centre scripts provide structure while allowing our consultants to initiate a business discussion and uncover details that may have been overlooked. Every conversation is carefully evaluated and rated. The objective is to provide facts regarding upcoming projects, timeframes budgets and solutions being considered.
Professional prospecting should really be measured by qualified leads rather than calls per hour. VCC team is focused on uncovering the opportunity; identify the decision maker and delivering the details of the conversation to you. All of, provides a stronger foundation for actual sales than the “attempted calls” that many leads generation firms thought.
Only highly educated home-based call centre professionals with the talent, knowledge, and certification needed for specialized industries are engaged by VCC.
VCC offers a comprehensive range of innovative call centre outsourcing services for your business, ranging from customer service, Telemarketing and Help Desk to Collections and Appointment Setting
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